Confirm that the ON lamp is off and unplug the power cord. The printer is set to transporting mode and turned off. Use the button to select Lock transport pump and then press the OK button. Use the button to select ON and then press the OK button. Press the Setup button, use the button to select Maintenance, and press the OK button. Send or print a necessary document before unplugging the power cord. If the power cord is unplugged, the date/time settings will be reset and all documents stored in the printer's memory will be lost.If the printer cannot be turned off, unplug it. If the error is not cleared, press ON button to turn the printer off, and then unplug it. If an error has occurred, press OK button.Īfter the Alarm lamp is turned off, go to step 3. If the printer cannot be turned on, unplug it and go to step 4. Make sure the platen glass and the print head alignment sheet are not dirty. Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass. Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak. E, 5, 0 (LED display) Press the Stop/Reset button to dismiss the error, then take the actions described below. Mark also with "FRAGILE" or "HANDLE WITH CARE". When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down.
Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. When transporting the printer, pack the printer in a plastic bag so that ink does not leak. Now I cleaned that whole area with some denatured alcohol and now no more error and it is working again.When transporting the printer for repairing it, follow the procedure below to prepare.ĭo not remove the print head (cartridge). I would do the reset start the machine and no error i would go to print and up pops the error again.
So my machine would click and pop over and over then the error would show up. Turns out on mine and probably many others the ink gets sticky from sitting there. What i did find is the gear he spoke about would get hung up when the plunger thingy went across. Turned out my ink absorbers were not even half full. So I thought i would check this theory out since i have a machine doing the same thing.
#Canon mp640 printer 5800 error has occurred code
he said that the code has multiple meaning depending on the model of the machine and on the MP 990 it is some kind of sensor that reads the gear every-time the ink cleaning plunger swips across the pads. Learn how you can hard reset the Canon Printer when you have an issue.If you are getting some kind of error when there shouldnt be, then you factory reset i. A pretty effective method that you can use to try and solve this problem is to make sure that your printer is not suffering from a paper jam, remove any and all foreign objects (such as paper clips and torn pieces of paper) from your printer and completely clear the paper feed path of your printer. He said it is something that needs to be serviced and you will continue to get this error over and over. Apparently it has something to do with the vacuum tube inside of the printer that runs as the ink is pushed off the cleaner platform into the bottom of the printer where the 15 ink absorbers lie.
The issue is not the ink absorber but a mechanical issue. He told me resetting the ink absorber will reset the error only because it resets the whole machine. Open the top cover of your printer (as if you were going to change the ink cartridges). You can attempt to replace the ink cartridges in your printer to resolve this. So I ran into a Cannon person at work the other day and asked about this question. If your printer displays a displays a B200 or related (B201, B202, etc.) error, this means that the print head built into one or both of the ink cartridges has overheated.
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